Summer Customer Service Associate
Location: Hartford
Posted on: June 23, 2025
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Job Description:
Are you a customer-oriented professional with a knack for sales?
Do you thrive in a fast-paced environment where you can combine
your excellent customer service skills with your sales expertise?
Join our team as a Seasonal Customer Service Representative, where
you'll have the opportunity to engage with customers, provide
outstanding service, and contribute to our sales success. Seasonal
Customer Service Representative Responsibilities: The Seasonal
Customer Service Representative will serve as the first point of
contact for our customers, delivering exceptional service and
support Assist customers with inquiries, product information, order
processing, and issue resolution, ensuring a seamless and positive
experience. Identify and seize upselling and cross-selling
opportunities to promote additional products or services to
customers. Build rapport and maintain relationships with customers,
understanding their needs, preferences, and purchase history to
offer personalized recommendations. Collaborate with other Seasonal
Customer Service Representatives and the sales team to meet or
exceed sales targets, actively participating in sales initiatives
and promotions. Maintain a comprehensive knowledge of our products,
features, and benefits to effectively communicate with customers
and close sales. The Seasonal Customer Service Representative will
learn to process sales orders and manage customer accounts,
ensuring accuracy and timely follow-up. Stay updated on industry
trends, competitor offerings, and market dynamics to provide
insights and contribute to sales strategies. Document customer
interactions and transactions accurately in our CRM system,
maintaining thorough and up-to-date records. Collaborate with
cross-functional teams to resolve customer issues and ensure
customer satisfaction.
Keywords: , Revere , Summer Customer Service Associate, Sales , Hartford, Massachusetts
