RevereRecruiter Since 2001
the smart solution for Revere jobs

Guest Service Agent/Front Desk

Company: Spring Hill Suites Revere Beach
Location: Revere
Posted on: November 17, 2021

Job Description:

Would you like to join an opening team for our new Spring Hill Suites Revere Beach hotel? Come join the fun!Full Job Description

  • Handle requests and transactions of hotel guests.
  • Serve as the main point of contact for all guest requests and needs.
  • Exhibit courteous hospitality at all times to guests and associates.
  • Be proactive in offering additional services and informing guests of hotel facilities and local attractions.
  • Administer hotel guest payment policies.
  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management.
  • Post all charges including valet and other miscellaneous charges to guest account.
  • Maintain hotel key security system.
  • Oversee safe deposit boxes for guests.
  • Verify credit cards and balance bank at the end of the shift.
  • Run and verify availability report at the beginning of the shift. Update report as needed.
  • Review communications log at the beginning of the shift.
  • Know and follow the hotel's emergency procedures in the event of an actual emergency.
  • Notify appropriate supervisor immediately of any problem with rooms.
  • Check in and check out should be as expeditious as possible.
  • Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail.
  • Prompt distribution and notification to guests of mail.Job Type: Full-timePay: From $16.00 per hourBenefits:
    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insuranceSchedule:
      • 8 hour shift
      • Monday to Friday
      • Weekend availabilityCOVID-19 considerations:Local and Marriott policies followedEducation:
        • High school or equivalent (Preferred)Experience:
          • Hotel experience: 1 year (Preferred)Work Location: One location

Keywords: Spring Hill Suites Revere Beach, Revere , Guest Service Agent/Front Desk, Sales , Revere, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Revere RSS job feeds