FT Customer Support Specialist (Work From Home)

Company: Order
Location: Revere
Posted on: September 20, 2022

Job Description:

[Customer Service / Remote] Anywhere in U.S. / Competitive compensation / Robust medical, dental, vision, and wellness benefits / 401k - As a Customer Support Specialist you'll: Document and resolve customer issues using helpdesk software, Zendesk; Collect data on customer issues and work with management to help detect trends; Collaborate internally and with vendor partners to facilitate a positive client order experience and resolve any issues with orders and returns; Become a product expert and use your expertise to educate users and elevate client experience; Work with Account Managers to escalate and resolve recurring client issues and client pain points...Hiring Fast > >

Keywords: Order, Revere , FT Customer Support Specialist (Work From Home), Other , Revere, Massachusetts

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