Relationship Banker, Revere, MA
Company: Santander US
Location: Revere
Posted on: May 16, 2022
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Job Description:
**Relationship Banker, Revere, MA****Req ID:** Req0937655 **Date
posted** 03/18/2022Relationship Banker, Revere, MARevere, United
States of America**WHAT YOU WILL BE DOING**Santander is one of the
largest banks in the world, and one of the top banks in the United
States based on deposits. With a principal presence in the
northeast U.S., Santander's retail division serves nearly 2 million
customers and more than 5% of small businesses in the US.Being a
Relationship Banker at SantanderAs a Relationship Banker you will
be responsible for servicing and building relationships with branch
Consumer and Business customers. You will deliver an exceptional
customer experience through engagement of customers in the branch,
over the phone, and through collaboration with business
partners.What to Expect--- Put the customer at the center of
everything you do. Make connections with customers in the branch
and over the phone.--- Engage Consumer and Business customers
through proactive, outbound calling for both service and
relationship deepening opportunities.--- Assess customer needs by
being genuinely curious, asking questions, and identify
opportunities to help achieve their financial goals today and in
the future.--- Be the expert on Santander Consumer and Business
products and services and be able to articulate the benefits that
will help customers based on their need.--- Recommend the best
solutions based on need; deliver solutions directly as well as
introduce Investment and Mortgage partners, when appropriate.---
Build trust and deliver solutions by setting expectations and
meeting commitments.--- Develop relationships with new and existing
Consumer and Business customers by maintaining contact through
early engagement calls and regular outreach with portfolio
customers.--- Deliver an outstanding customer experience in every
interaction. Ensure timely follow up and escalate when
appropriate.--- Ensure compliance with all bank policies,
procedures and regulatory requirements.--- May assist customers
with teller transactions as needed.Qualifications--- 4 year college
degree (preferred)--- 2 or more years of personal banking
experience (strongly preferred)--- Motivated to help people achieve
financial goals--- Passion and personal commitment to proactively
help customers--- Exceptional listening and communication skills in
person and over the phone--- Ability to work effectively in a team
environment, building strong relationships with colleagues and
business partners--- Ability to use critical thinking to solve
problems and provide solutions to customer issues--- Demonstrated
proficiency using the phone to engage with customers--- Basic
computer skillsHours and Schedule--- 40 hours per week--- Schedule
varies depending on branch need and may include Saturdays and/or
SundaysEmployees desiring consideration should complete an online
application, utilizing the appropriate process as subscribed by the
posting entity. Employees should provide all pertinent information
to support their candidacy. To be considered eligible for internal
posting, Santander employees must meet all eligibility
requirements.--- Meet the qualifications posted for the positions
they are applying for--- Apply online through the Company's
internal careers site for job posting--- Complete 12 months of
continuous service within your current position and be in good
standing (rating of Achieved or better, not been placed on a
performance improvement plan)Please click here to see the full
policy:
http://thesource.sov.gs.corp/human-resources/careers-and-growth/hiring-internal-mobility/At
Santander, we value and respect differences in our workforce and
strive to increase the diversity of our teams. We actively
encourage everyone to apply.**WHAT WE ARE LOOKING
FOR**EXPERIENCEEDUCATIONCOMPETENCIESEnglish**Primary Location:**
Revere, Massachusetts, United States of America**Other Locations:**
Massachusetts-Revere**Organization:** Santander Bank N.A.As a part
of our commitment to the health and safety of our employees and
clients, we have implemented COVID-related health and safety
requirements for our workforce. These requirements may include all
or some combination of: disclosing your vaccination status, being
fully vaccinated, regular testing, mask wearing and social
distancing. As you go through our selection process, the
requirements will be clearly disclosed to you.Santander is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, genetics, disability, age, veteran status or any other
characteristic protected by law.US Candidates/Employees: Click here
to view the "EEO is the Law
(http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) "
poster and supplement and the Pay Transparency Policy Statement.
(https://www.dol.gov/agencies/ofccp/faqs/pay-transparency)Click
here to view the California Privacy Notice. Need assistance?
Contact TAOps@santander.usSitemap
Keywords: Santander US, Revere , Relationship Banker, Revere, MA, Other , Revere, Massachusetts
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