Resident Services Coordinator
Company: Greystar Management Services, LP
Location: revere
Posted on: May 3, 2021
Job Description:
The Resident Services Coordinator is responsible for providing
effective customer service to all prospective tenants, current
tenants and property staff by utilizing in-depth knowledge of the
property and its functions. This position is also responsible for
assisting property staff with the planning and implementation of
resident activities and promoting a quality living experience for
all residents.JOB DESCRIPTIONCoordinates all resident functions and
activities including orienting residents to the property, as well
as assists with utility set-up and deliverance of packages and
package claim reminders.Develops and publishes property newsletter,
which includes planned events, resident services, and
advertisements.Handles resident issues, including neighbor
disputes, maintenance repairs, and resident requests. Prepares
incident reports pertaining specifically to resident issues, in
accordance with Company standards.Schedules activity center or
clubhouse rentals, maintains the contract on any such rental, and
collects applicable fees. Ensures guest suites are in rental
condition and provides additional amenities to residents, such as
movie rentals, books, and games.Processes work orders for the
maintenance department, ensures they are completed timely and
accurately, and contacts the resident to determine if they are
satisfied with the work completed. Prepares weekly maintenance
report to verify resident requests are being completed.Inspects
buildings and grounds to ensure safety and cleanliness, and alerts
maintenance to items that need to be repaired.Greystar will
consider for employment qualified applicants with arrest and
conviction records.
Keywords: Greystar Management Services, LP, Revere , Resident Services Coordinator, Other , revere, Massachusetts
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