Customer Service Representative - UniFirst ($1,000 Sign On)

Company: UniFirst
Location: Berlin
Posted on: June 4, 2025

Job Description:

New Hire Incentive Bonus!
UniFirst's Lebanon location is now offering an incentive bonus for Customer Service Representative new hires. The following guidelines must be met to be eligible:
New hire must reach 180 days of employment to receive the full incentive bonus.
New hire must abide by UniFirst's 90-Day Probationary Period. This includes meeting UniFirst's attendance and performance policy.
New hire must not have been previously employed by UniFirst.
UniFirst is seeking
a
dedicated
Customer
Service
Representative
to join our team.
You
will be
a key player
in delivering
outstanding customer service
as a
liaison between customers
and the company.
At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide
on
the
job
training.
What
you'll
be doing:
Assist
customers
by
answering questions related to accounts, procedures, and services
by telephone or email
.
Provide
excellent customer service to both customers and UniFirst
personnel.
Perform accounts receivable duties
:
calling on outstanding accounts,
processing credits and exchanges
,
and resolving account
conflicts
through UniFirst's escalation process.
Partner and
provide
administrative support to UniFirst's Sales Department.
Perform basic data entry
and other administrative
duties
.
Qualifications
What
we're
looking for:
2
years
of Customer Service experience
in an
administrative
setting is
preferred
.
Prior Accounts Receivable experience
is
highly
encouraged
.
High School diploma or GED equivalent is
recommended
.
Verbal &
w
ritten
c
ommunication skills: professional telephone
and
email etiquette
.
E
ssential
skills
:
active
listener,
responsive
, and
personable
.
Computer skills: proficient knowledge of Microsoft Office products ( i.e.
Outlook, Excel, Word, TEAMS,
etc )
Time management and organizational skills with attention to detail.
A
collaborative,
team-player capable of working
independently
.
Problem
solve
r
in a
dynamic
environment
.
Comfortable performing
basic mathematical skills ( i.e.
adding, subtracting, multiplying, dividing, etc.)
Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.
What's
in it for you?
Training
:
We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential.
You'll
receive
on-the-job training,
robust
online
training modules through our
Service Certificate Program - Customer Service Representative,
and access to UniFirst's innovative training platform, The Learning Center.
Career Mobility:
We're
a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
Community Culture:
Our unique community culture is what makes UniFirst an organization that stands out from the rest.
Diversity:
At UniFirst,
you'll
find an environment packed with
different cultures
, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Pay & Benefits:
On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee
Discount, Employee Referral Bonuses.
About UniFirst
The fabric of UniFirst is woven from its
very unique
family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar
organization.
UniFirst is an international leader in the $18 billion -dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old
company focused on annual growth,
there's
never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual
on the basis of
race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination
laws

Keywords: UniFirst, Revere , Customer Service Representative - UniFirst ($1,000 Sign On), Hospitality & Tourism , Berlin, Massachusetts