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Director of Evaluation & Assessment / 40 Hours/ MGH- Community Health Improvement

Company: Massachusetts General Physicians' Organization
Location: Revere
Posted on: February 25, 2021

Job Description:

Job Description - Director of Evaluation & Assessment / 40 Hours/ MGH- Community Health Improvement (3147216) Director of Evaluation & Assessment / 40 Hours/ MGH- Community Health Improvement - ( 3147216 ) The Office of Equity and Community Health at MGH guides the institution in providing patient care, programs and services that meet the needs of a diverse patient population and works with community partners to address root causes of health inequities. In November 2020, the MGH Office of Equity unveiled the Hospital's 10-point Structural Equity Plan. The goal of the plan is to address structural and overt racism within and outside the organization. The plan outlines 10 key strategic initiatives, along with tactical and operational components. Each initiative is accompanied by specific goals, key activities, resources, timelines, oversight, accountability, rigorous evaluation metrics and transparency. The Center for Community Health Improvement (CCHI), founded in 1995, has a strong track record of partnering with underserved communities to improve health, with a focus on the social determinants of health and equity. CCHI has approximately 90 staff focused on three major strategies at the community, population and individual levels in more than 35 diverse programs in Boston, Chelsea, and Revere. CCHI is responsible for conducting community health needs assessments of our local under-resourced communities every three years and developing strategic plans to address each community's identified issues. Under general dual supervision and direction from the SVP of Equity and Community Health and Chief Strategy Officer the Senior Director of Evaluation and Assessment will direct, develop and manage the systems and structures, and identify metrics and data sources needed to effectively evaluate MGH's 10 key strategic equity initiatives, as well as multiple concurrent evaluations of hospital and community-based health improvement interventions, focusing on substance use disorders, violence, disease management, access to care, youth development, and assessing quality of care for vulnerable populations. Evaluating and designing the implementation strategies and quality improvement processes of CCHI's four coalitions charged with carrying out community health needs assessments every three years will be essential to not only help guide the community health agenda, but to also meet state and federal guidelines. The Director of Evaluation & Assessment will serve as a senior leader for the Office of Equity and Community Health and CCHI and will work with the SVP of Equity and Community Health & Chief Strategy Officer to help with strategic planning, communications and development. PRINCIPAL DUTIES AND RESPONSIBILITIES: Strategic Planning & Strategy Development

  • Participate as a member of the MGH Equity and Community Health Senior Staff team. Attend monthly meetings to update the team on new initiatives and work with the team to help improve processes and determine annual goals and strategic initiatives.
  • Participate as a member of the CCHI leadership team to support backbone/operational functions.
  • Assist the CCHI with strategic planning as the center prepares for a community health plan for 2030.
  • Assist with organizing community health-wide initiatives such as community health events, site visits and fundraisers.
  • Participate as a member of the MGB Community Health strategic planning efforts. Evaluation & Research
    • Oversee the development and implementation of evaluation and accountability metrics for the MGH Structural Equity Plan in partnership with the Director of Evaluation.
      • Ensure that appropriate data sources are obtained and identify strategies for troubleshooting
      • Develop reports (internally for the team and externally for the organization) to keep all abreast of developments and current status.
      • Assist with program development and planning and initiate and manage the implementation of internal community-based research and evaluation studies.
      • Lead design, implementation and financial management of software across MGH used to track equity and community health initiatives. Consult with MGB, as well as outside organizations who use the system.
      • Oversee evaluation activities of all community engagement work - Revere CARES, Healthy Chelsea, East Boston, The Charlestown Coalition and other new Boston Initiatives.
      • Specifically lead planning and evaluation activities for all community health worker programs funded by the hospital and outside grants. This entails setting up data collection systems, consulting on program development with managers and directing report writing.
      • Oversee evaluation of all Youth Development programs and initiatives for youth from 3 rd grade through college.
      • Oversee Attorney General (AG) reporting for MGH and work with MGB to ensure completion. This entails reviewing all program data to make sure the data collected and reported is tied to overall program goals and effectively illustrates program accomplishments. Additionally, ensures compliance of AG recommendations.
      • Conduct analyses of primary and secondary data using SPSS and other statistical packages. Research and purchase new evaluation and survey software packages as the need arises.
      • Prepare PowerPoint presentations and reports, attend and present at conferences and initiate and write manuscripts for peer reviewed journals.
      • Identify opportunities to present the department's work, whether at conferences or in journals
      • Design and help implement MGHs Community Health Needs Assessment (CHNA) in Boston and North Suffolk in collaboration with community- based organizations. This includes managing staff and interns to gather data through surveys, focus groups, and obtain secondary data from other sources.
      • Work directly with community coalition staff and other community leaders. Lead and facilitate community meetings. Complete report and present to the Board Committee on Community Health.
      • Work with all parties involved to ensure that Community Health Implementation Plans (CHIPs) are developed and implementation strategies are conducted and evaluated.
      • Serve as CCHI's representative to plan and lead assessment processes with the Conference of Boston Teaching Hospitals (COBTH) Community Health Needs Assessment work group to ensure city-wide CHNA is completed and CHIPs are produced.
      • Work with the Chief Strategy Officer to ensure compliance with local, state and federal regulations, as well as accrediting agencies (Attorney General, Determination of Need (DoN), Federal and Local Grant requirements, etc.).
      • Report all required data to the Massachusetts Attorney General's Office (Community Benefit), the City of Boston (PILOT), the Massachusetts Department of Public Health (Determination of Need), and the Internal Revenue Service (Community Health Needs Assessments) on a yearly basis.
      • Oversee data collection/community engagement efforts for new Determination of Need application which will result in over $60 million dollars being invested in the community starting Fall, 2021. Management
        • Supervise at least 3-4 FTEs on the Center for Community Health (CCHI) Evaluation Team and manage the hiring processes and personnel issues.
        • Work in tandem with the Director of Evaluation in the Office of Equity and Community Health
        • Recruit and manage interns and volunteers for equity and community health evaluation and research projects. SKILLS/ABILITIES/COMPETENCIES REQUIRED:
          • Effective, proven leadership in the area of community health and healthcare
          • Must have a demonstrated commitment to affecting change in urban, low income, diverse communities.
          • Strong public speaker, effective writer, skilled meeting and community organizer
          • Strong spokesperson for the hospital and the communities we serve around community health and community benefits both locally and nationally. Knowledge of the Boston healthcare and community landscape is a plus.
          • Effective organization and project management skills combined with flexibility, attention to detail, and multi-tasking
          • Expertise in program evaluation and continuous quality improvement methods and theories. Effective ability to evaluate community health programs and community-based environmental strategies (coalitions). Strong knowledge of IRB protocols preferred.
          • Strong background and theoretical framework in key concepts of community health including primary prevention, early intervention, health disparities, evidence-based approaches, social- ecological model, social determinants of health, community health needs assessments, environmental approaches and strategies, continuous quality improvement and assurance, coalition building, program development and implementation and community-based participatory research.
          • Must have a demonstrated commitment to staying current in the field of community health through readings and continuous learning.
          • Ability to perform and lead community health needs assessments and strategic planning
          • Proven ability to hire, manage and supervise staff - ability to motivate staff, set goals, hold staff accountable to these goals and put in place policies, procedures, training opportunities, and mentoring to ensure staff success.
          • Familiarity with relational database systems (e.g., ACCESS and Efforts to Outcomes) preferred
          • Proficiency in Microsoft Office (Word, Excel, PowerPoint) required
          • Must have a keen ability to manage budgets.
          • Must be highly organized and able to work independently.
          • Ability to work in a collaborative team environment and interact with all levels of hospital staff and community members a must LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable): EDUCATION: Master's degree in public health or related field required. EXPERIENCE:-- 10+ years of experience in public health, management, program evaluation, and data analysis with a lens of diversity, equity, inclusion and community health SUPERVISORY RESPONSIBILITY (if applicable): Supervise at least 7.5 FTE, including 4 Senior Staff members FISCAL RESPONSIBILITY (if applicable):-- Oversee evaluation, assessment and coalition budgets WORKING CONDITIONS:-- Will primarily be located in Boston, but will travel to Charlestown, Chelsea, Revere, Dorchester, Roxbury, Mattapan and other surrounding cities, as well as occasional national conferences Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from--protected veterans and individuals with disabilities are strongly encouraged. -- Primary Location Work Locations MGH 101 Merrimac 101 Merrimac Street Job Professional/Managerial Organization Massachusetts General Hospital(MGH) Schedule Full-time Standard Hours 40 Shift Day Job Employee Status Regular Recruiting Department MGH Center for Community Health

Keywords: Massachusetts General Physicians' Organization, Revere , Director of Evaluation & Assessment / 40 Hours/ MGH- Community Health Improvement, Executive , Revere, Massachusetts

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